Payments

We aim to make checkout simple, secure, and transparent. Below you will find everything you need to know about payment methods, security, and how your transaction is processed.


Accepted Payment Methods

We accept secure online payments through trusted payment providers.

You can pay using:

  • PayPal
  • Visa
  • Mastercard
  • American Express (if enabled)
  • Debit cards
  • Digital wallets (Apple Pay / Google Pay where available)

Available methods may vary depending on your country and device.

All payments must be completed at checkout before an order can be processed and shipped.


Currency

Prices are displayed in EUR, USD, or GBP depending on your location.

At checkout, you will see the final amount in your selected currency before confirming payment.

Because exchange rates fluctuate, the amount charged by your bank may vary slightly from the displayed price.


Payment Security

Your security is extremely important to us.

All transactions on our website are protected by:

  • SSL encryption (secure connection)
  • PCI-DSS compliant payment processors
  • Advanced fraud detection systems

TASANO does not store your full card details.
Payment information is processed securely by certified third-party providers.


When You Are Charged

Your card or payment method is charged at the time you place your order.

You will receive an email confirmation once the payment has been successfully processed.

If your order is cancelled or refunded, the amount will be returned to your original payment method.


Payment Verification

For security reasons, some orders may require additional verification.

This helps us prevent fraudulent transactions and protect our customers.

If additional verification is needed, our team may contact you before shipping your order.


Failed or Declined Payments

If your payment is declined, please check:

  • Card details are entered correctly
  • Your bank allows international or online payments
  • Your available balance or spending limits

If the issue persists, please contact your bank or try another payment method.


Taxes & Duties

Depending on your location:

  • Prices may include applicable taxes
  • International orders may be subject to customs duties or import taxes charged by local authorities

These charges are determined by your country’s regulations and are the responsibility of the customer.


Refunds

Approved refunds are issued to the original payment method used at checkout.

Processing times may vary depending on your bank or payment provider.

For full details, please refer to our Returns & Refunds Policy.


Need Help?

If you have any questions about payments or checkout, our team is here to help.

Email: contact@tasanocosmetics.com
Phone / WhatsApp: (+212) 664-655-111

Worldwide Shipping

Carefully packed in Marrakech and delivered to your door, wherever you are.

Online Secure Payment

Safe, encrypted checkout with trusted payment providers.

Dedicated Online Support

A real team ready to help before and after your purchase.

Authentic Moroccan Products

Sourced and crafted from natural Moroccan ingredients and ancestral traditions.

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