Privacy Policy
At TASANO, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
By using this website, you agree to the practices described below.
1. Who We Are
TASANO is a Moroccan cosmetics brand offering natural beauty and personal care products through our website and physical store.
If you have questions about this policy, you can contact us at:
Email: contact@tasanocosmetics.com
Address: 144 Avenue Mohammed V, Gueliz, Marrakech 40000
2. Information We Collect
We collect information to provide you with a smooth shopping experience and to improve our services.
Information You Provide Directly
When you place an order, create an account, subscribe to emails, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by payment providers)
- Messages or inquiries you send to us
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Device and browser type
- Pages visited and time spent on the site
- Referring websites or links
- Cookies and tracking technologies
This helps us understand how visitors use the website and improve performance.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and products
- Prevent fraud and ensure security
- Send newsletters and promotional offers (only if you opt-in)
We never sell your personal information.
4. Email Marketing & Communications
If you subscribe to our emails, you may receive:
- Product updates
- Special offers
- Educational beauty content
- News about TASANO
You can unsubscribe at any time by clicking the link in any email.
5. Payment Security
We do not store your payment details.
All payments are processed securely through trusted third-party providers that comply with international security standards (SSL encryption and PCI-DSS).
6. Cookies & Tracking Technologies
We use cookies to:
- Remember your cart and preferences
- Improve website performance
- Analyze traffic and visitor behavior
- Provide relevant advertising
You can disable cookies in your browser settings, but some site features may not function properly.
7. Sharing Your Information
We only share information when necessary to run the business:
- Payment providers (to process transactions)
- Shipping carriers (to deliver orders)
- Website analytics tools
- Email marketing platforms
All partners are required to protect your data.
We never sell or rent your personal information.
8. Data Retention
We keep your information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting obligations
9. Data Security
We implement appropriate technical and organizational measures to protect your information from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no internet transmission is ever 100% secure.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
12. Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
14. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
TASANO
Email: contact@tasanocosmetics.com
Address: 144 Avenue Mohammed V, Gueliz, Marrakech 40000